Privacy & Policy
Last Update: 28 July 2025
Winmatch will always go the extra mile for the users’ privacy and policy. This policy describes how we may collect, use, store, and safeguard your personal information on the service being offered. In order to use this site, you need to compulsory accept this privacy.
If you have any concern regarding the privacy, then please feel free to reach out to us using the contact details available on the site.
1. COLLECTING INFORMATION
When you use or create a account on Winmatch, we collect the following information to keep things safe and easy for you:
a. Your Personal Information
Name, contact number, email, DOB, and identity confirmation details.
b. Mobile/Device Information
IP address, browser type, device identifiers, location, and operating system.
c. Usage Information
Interactions on our website, time spent on our pages, and preferences.
For safety and customization of your smooth experience.
2. How We Use Your Information
Winmatch is able to utilize the collected information for, among other things, purposes such as:
- To create and manage user accounts
- To verify identity and age
- To improve the performance of the platform and your gaming experience as well
- To offer customer support and respond to user queries
- To inform the user about any ongoing promotions or about updates or changes in our policies
- To detect fraudulent activities, misuse of the platform, and any illegal activities
- Under no circumstance do we sell or lease your personal information to any third party.
3. Data Security
At Winmatch, we take all the important measures to keep your data safe from being misused from foreign threat. On our part, we will always take the best steps in ensuring the protection of your personal information; however, we cannot assure you that any information transmitted over the Internet will ever be 100% secure.
4. Sharing of Information
We may share your information with:
- Trusted and authorised service providers who assist with technical support, analytics, and platform operations
- Under applicable laws, we will send your information to the government authorities or law enforcement
- In strict compliance with operational or legal requirements, affiliated entities, or partners
5. Your Rights & Choices
As a user, you are entitled to use the services mentioned below:
- Access, update, or delete your personal data
- Withdraw consent at any time for marketing communication
- Request a copy of all data that is being stored about you
In order to do so, the user has to contact us directly either through phone at 1800 309 7177 or through our support team.
6. Children’s Privacy
Winmatch services are strictly for users who are of legal age. If you are underage, your data will not be stored. If we come across any such data, this will be expunged immediately.
7. Changes to This Policy
We can update the Privacy Policy whenever we wish. Any changes made will be notified through our site so we request that you check this page from time to time.
Continued use of our platform post-updates will imply your consent to the changes.
8. Contact Us
If you are facing any kind of issue then feel free to reach out the customer support team using the number or email mentioned below:
Customer Support Toll Free No: 1800 309 7177
Customer Support Email: support@winmatch365.com
At Winmatch, we make sure to keep things safe and friendly. Join now to experience all fun in one platform.